Frequently Asked Questions

The event is on Friday, 26th June – gates open at 4 pm and Saturday, 27th June – gates open at 11 am.

At the Redditch Crickey, Hockey, Rugby & Squash Club on the Bromsgrove Road, Redditch B97 4SP

Online tickets can be purchased here: https://www.tickettailor.com/events/glastonbeoleycharitymusicfestival/
However, tickets can be purchased at the gate, but are generally cheaper to buy online.

If you have lost your electronic tickets, or you cannot find the email, follow the instructions below.

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Go to https://www.tickettailor.com/events/glastonbeoleycharitymusicfestival and select the event. DO NOT select Buy Tickets.

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Select Manage Tickets, then enter your email and follow the instructions to get your tickets back. 

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Any issues with this, please contact us and we can look into it for you.

On Friday gates will be open from 5.00 pm with the first band on at 6:00 pm. On Saturday, gates will open from 11:00 am, with the first band on at 12:00 noon.

Feel free to bring folding tables, chairs, blankets, and whatever you want to sit on. This is an outdoor open-air event. We also advise wearing sturdy shoes – not flip-flops or sandals. Bring sunglasses and sun cream too!

Of course! However, we will ask you to put them to the side of the stages so as not to obscure the view for other festival-goers. If in doubt, just ask one of our friendly volunteers who will help you find the perfect pitch!

Yes – there is limited parking available on-site at a small extra cost. PLEASE DO NOT PARK ON BROMSGROVE ROAD. We have a duty to our festival neighbours and every year we aim to run the event with the minimum of disruption to them. We liaise with the relevant authorities and do our best to keep the surrounding roads traffic-free.

Cars may be left overnight, and our camper vans are charged at £10 (there are no facilities available once the clubhouse is locked up, however).

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Our central Redditch location means that you can leave the car at home – come on the bus, train, or by taxi, which we would encourage everyone to do.

YES – the festival will have plenty of street food vendors, as well as a beer tent and prosecco and gin bar. Unlike other festivals, we try and help you keep your costs down by allowing you to bring your own food and drinks – but NO glass bottles please. We would like to think you would also support our lovely traders!

Dogs are permitted on the field – but as with any public event – if you bring your dog, they are your responsibility – please clear up after them, and if it’s hot – leave them at home in the cool!

You are asked to take responsibility for your own well-being and any minors whilst on site. We have first aiders and a medical room.

We have tins available for cigarette nub-ends – please don’t discard cigarette ends on the pitch as we then spend a whole day after the festival picking them up! Thank you.

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Help us to be as “green” as possible – there are plenty of bins around the festival site. We encourage everyone to dispose of their waste and leave their surroundings tidy – again, it speeds up our time clearing the site on Sunday!

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A massive “thank you” must go to Bromsgrove Commercial Waste, who support us in keeping as much waste out of landfill as we can. Please help us keep the home of GlastonBeoley rubbish-free​

All sales are final, refunds are only given if the event is cancelled or rescheduled.

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Where we reschedule an event, your tickets will remain valid for the rescheduled date.

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If you have changed your mind, sorry but we can’t refund your ticket.

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What happens if the event doesn’t happen?

Don’t worry – we will issue a refund. To support our charities, the refund will be minus booking fees. This helps us stay afloat.

GlastonBeoley Community Music festival strives to make our event accessible to everyone. We offer:
- Disabled onsite parking (subject to availability)
- The event is located on flat level ground, surfaces are either paved, gravel, or grass in the arena area.
- Disabled toilets are available on the event field and in the clubhouse.

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Guests who have the following documentation are entitled to one free essential companion ticket. However, the guest with the disability and any further members of their party will pay full price.

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Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.

Attendance Allowance or Carer’s Allowance letter of award.

Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded.
Incapacity Benefit, Employment Support Allowance (ESA). Disability Student’s Allowance (DSA) or DID card (UK Disabled ID Card)

A valid Blue Badge.

In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).

Credibility’s Access Card with the carer/companion symbol.

For any other circumstances, or questions about accessibility please get in touch with us. We aim to be fully accessible to as many customers as possible